Position Summary
The Member Relations Manager is responsible for building and maintaining relationships within the business community to increase membership and community reach. Responsibilities include membership sales, prospecting, and retention. Lead networking events such as business ribbon cuttings, anniversaries, educational courses, social media, community events and business initiatives.

Responsibilities of Membership (90%)

• Meet or exceed goals for recruiting and retaining members
• Identify and recruit new members
• Create a recruiting plan/pipeline in collaboration with Membership Director
• Implement the Membership Retention Plan throughout the fiscal year
• Create the plan in collaboration with the Membership Director
• Facilitate communication to membership
• Identify and develop new member programs and special groups to align with the Chamber’s mission
• Maintain the integrity of the membership database
• Facilitate grand openings, ribbon cuttings and Membership 101 workshops
• Write press releases for member events
• Assist with member-based social media content
• Gather membership information through surveys and analysis to improve membership retention
• Write articles for Chamber publications and press releases in conjunction with the marketing plan
• Assist in developing the annual budget
• This job description includes, but is not limited to, the duties and responsibilities as noted above. The essential functions of this job description are not exhaustive and may be supplemented.

Miscellaneous (10%)

• Event responsibilities
• Administrative duties related to the whole of the chamber organization

Job Announcement
he Member Relations & Communication Manager position is now open through June 30, 2025. This is non-exempt, full-time position with benefits. The salary ranges from $35-40K based on experience. Outstanding people-skills, along with proficient written and oral communication are a must for all applicants. Interested applicants can send a cover letter, resume and list of three references to Lauren Weaver at lauren@bethany-fenwick.org or 36913 Coastal Highway, Fenwick Island, DE 19944. Visit http://business.bethany-fenwick.org/jobs/ for complete information.